When Do We Collect Information?
We will collect information about you when you: (i) register to become a customer, (ii) use our Service, (iii) access, browse or use the Website, (iv) communicate with us either by e-mail, over the telephone or in any other manner, (v) participate in any of our promotions, and (vi) request information about our Service.
What Information Do We Collect and Why?
Anonymous User Information
Anonymous Information. We collect anonymous information about all our users each time they visit the Website so that we can understand how people are using the Website and/ or the Service and improve the overall quality of our users’ online experience. We record the date and time of your visit, the page you visited, track your path through the Website, your IP address, your Internet service provider, referral data, type of browser and operating system you are using. You do not have to register with us before we can collect this anonymous information.
Personally Identifiable Information
Unique Information. We do not collect any unique personally identifiable information about you such as your name, email address or any other contact information, except when you specifically and knowingly provide such information at the time of registration or otherwise. We do not share, rent or sell information concerning you to third parties in ways other than disclosed in this privacy statement.
Account Information. We do not require you to provide your personally identifying information in order for you to access, open or browse the Website. However, certain Services and parts of our Website require that you register and provide personally identifiable information about yourself. Under those circumstances, we may collect information including, without limitation, your name, age, billing address, email address, your credit card number and other-related information.
Financial Information. If you are using a billable Kohabit Service that requires payment, we may collect your financial information such as your credit card or other payment information. We use your financial information for the purpose of billing you for the Service. We shall record your service confirmations, usage statistics and payment history for accounting purposes.
Contact Information. We may use your email address or other contact information you provide us to contact you with regard to your account such as to send you service-related information, notify you of updates or changes to the Service, send transaction confirmations and receipts, to correspond with you about any questions or concerns you have brought to our attention and to notify you of any financial obligations you have to us. You may also receive automated messages regarding the Service that we think will interest you.
Correspondence. If you contact us, electronically or otherwise, to provide feedback, comments or inputs or for any other reason, we may keep a record of that correspondence and collect your personal information to process your enquiries, respond to your requests and improve our services.
Opt-Out Policy. You may opt-out of receiving future mailings or change or modify information previously provided to us by sending an e-mail to firstname.lastname@example.org.
With Whom Do We Share Information and What Do We Share?
When you confirm Service payments, we transmit your financial information to our financial service providers and banks for processing. If we ever encounter a problem with your payments, we may review the information with you, our financial service providers and our bank to resolve the issue.
Aggregated General Information
We may share aggregated general information about our Website and Service with our corporate partners, investors, advertisers or others. Aggregate general information includes without limitation the number of users of the Website and the Service, revenue including payments by the users, usage statistics, user feedback. Aggregated general information does not include any personally identifiable information that could be used to contact or identify you.
Personally Identifiable Information
We may only share personally identifiable information with third parties in the following limited circumstances:
With your prior consent.
When we have a good-faith belief that such action is reasonably necessary to: (a) satisfy any applicable law, regulation, court order, legal process or enforceable government request, or (b) ensure compliance with applicable terms of service or agreements including investigation of any potential violations, or (c) to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person.
We may store and process personal information collected on our Website in the United States or any other country in which we maintain or source facilities. By using our Website and/ or Service, you consent to the transfer of your personal information among these facilities, including those located outside the United States.
We may use third party service providers to serve advertisements and emails on our behalf. These companies may use technologies to measure the effectiveness of advertisements and emails and use information about your visits to the Website so that we can provide a better experience to you.
Third Party Information Gathering
In addition, You should be aware that when you voluntarily disclose personally identifiable information on publicly accessible parts of the Website, that information can be collected, correlated and used by third parties and may result in unsolicited messages from such third parties. Such activities are beyond our control. You should not post any personal information on the public sections of the Website that you expect to keep private. The Website may allow You to create user groups and share the content and information that You upload with other users in your user group. We shall not be responsible for any misuse of Your information by a User You include in Your user group.
The Website and Services are not intended for children under the age of 13. If you are a child under the age of 13 please do not submit any information to the Website. We do not knowingly request or collect personally identifiable information online or offline contact information from users under 13 years old nor do we knowingly use or share personal information from users under 13 years old with third parties.
Change of Control
In the event that another company acquires all or substantially all of the assets related to the Website or Service, or if we experience some other change of control event such as merger, insolvency, bankruptcy or receivership, we reserve the right to include any or all user-related information among the assets transferred to the acquiring company. We do not guarantee that any entity receiving such information in connection with any of these transactions will comply with all the terms of this policy.
We take appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, users’ information. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve the Website and the Service. Your financial information and passwords are stored in encrypted format for increased security. Our servers are protected by firewalls and are physically located in secure data facilities to further increase security. While no computer is 100% safe from outside attacks, we believe that the steps we have taken to protect your personal information drastically reduce the likelihood of security problems to a level appropriate to the type of information involved.
Users Outside the United States
Questions and Comments